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Transportation
Frequently Asked Questions
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Families are notified through the EZ Arrival App. The app also allows you to track the bus and receive updates when your student gets on or off the bus.
Please make sure the app is downloaded and your student is connected to the correct route.
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Afternoon routes run (1.25) hours earlier than the regular return time. Student bus plans are available to view on the bus app or contact the Transportation Department.
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Please contact the Transportation Department so we can add your student to the system and issue the appropriate QR code or bus pass.
For the fastest assistance, call 209-257-5180 or email:
- brandie.norris@acusd.org
- kristi.perez@acusd.org
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Contact the Transportation Department with your student’s name, school, home address, and the requested stop location.
All stop requests must be reviewed for safety, route efficiency, road conditions, visibility, and student eligibility. A requested stop is not approved until Transportation confirms it.
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Please review the current route schedule posted on the Transportation webpage. Route times are estimates and may change as routes are updated.
Any changes or delays will be communicated through the EZ Arrival App.
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Whenever possible, routes will be combined or run later rather than canceled. This may create minor delays.
Families will receive updates through the EZ Arrival App.
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Students may only ride their assigned bus and use their approved stop, unless prior approval has been given by the Transportation Department or school office before 12:00 p.m.
Please contact Transportation before making alternate arrangements, or send a note with your student in the morning to be taken into their school office before the start of school.
Families are responsible for making alternate arrangements prior to the student boarding the bus to ensure routes run on schedule
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Contact the Transportation Department, school office, or bus driver as soon as possible so a replacement can be issued.
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Students should arrive at the stop at least five minutes before the scheduled pick-up time and be ready to board safely.
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For questions about routes, stops, bus passes, or schedules, contact the Transportation Department at 209-257-5180.
For immediate safety concerns, please call the department directly rather than relying only on email.
